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Common Questions
We accept all major debit and credit cards for payments online including Visa Debit, Visa Credit, Visa Electron, MasterCard Debit, MasterCard Credit, Maestro and American Express.
You can change your delivery address and cancel one or more items in your order until our warehouse starts processing your order. Just send us an message via the contact form. You will receive an email confirming your changes.
You can cancel your order until our warehouse starts processing your order. Just send us an message via the contact form. You will receive an email confirming your cancelation.
Yes, we will send you a tracking number via email once your order ships. If you haven’t received tracking info within 5 days, then please contact us.
We work with multiple global partners, so it can happen that your items are shipped separately; this is to speed up delivery. Don’t worry, you will get the items that you ordered.
Please allow 24-48 hours production time for your order to ship out, average shipping times are 7-10 business days excluding holidays.
If you have miss-spelled or auto-filled in an incorrect address, simply contact us. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 5-14 business days.
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